 | FAQ |  |
SweetThoughts.co.uk specialists in personalised confectionery, bespoke chocolates, logo mints, logo sweets, promotional easter eggs, promotional rock sweets, logo mints. Give us a call we're always happy to help!
How do I supply artwork?
A.
Photographs: Original photographs are preferred however if you want to supply your photograph on disk or via email please scan at a high resolution and send as a high resolution JPEG or TIFF file.
If you would like us to return your photograph please enclose a stamped self addressed envelope. Although we will take care of your photograph SweetThoughts.co.uk cannot be held responsible for any damage or loss caused.
Business: Artwork should be supplied as;
Corel 11 graphic or earlier
Vectorised EPS
JPEG
For certain products such as advent calendars templates are available |
| Are there any nuts in your chocolate?
A. We do make filled chocolates in our facility. These chocolates include pralines and nut based products. Although there are no nuts in the graphic and message chocolate it is possible that they could have come into contact with nuts or nut based producs. |
| ARE FORTUNE COOKIES SAFE FOR VEGETARIANS ?
Fortune Cookies are as safe as you can get, they are made from natural ingredients they are FAT FREE.
They DO NOT contain any animal or dairy products at all, also NO preservatives or artificial colouring OR nuts.
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| How do I pay for my goods
A. Payment in full is required when placing an order.
You can pay with a card on our website OR
You can pay with a card over the telephone
You can pay by cheque, cheques should be made payable to Hames Chocolates Ltd
Business can also pay by BACS please contact us for details
We will raise a proforma invoice to allow you to make payment
Our address:
Hames Chocolates Ltd (SweetThoughts.co.uk)
The Chocolate Factory
Hawthorn Road
Skegness
Lincolnshire
PE25 3TD |
| What is a proforma invoice?
A proforma invoice is an invoice presented by a company to another company or individual for payment for goods prior to their despatch. This method of invoicing is to ensure payment is received and is often the case when two companies have not traded before. If future trading is anticipated it will then be usual for an account to be set up for the purchasing company with credit facilities. |
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SweetThoughts.co.uk specialists in personalised confectionery, bespoke chocolates, logo mints, logo sweets, promotional advent calendars, promotional rock sweets. Give us a call we're always happy to help!
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